Mail & Guardian2 Queries
Are you happy with the service provided by your medical aid scheme?
A recent survey has shown that there is a high level of negativity towards medical aid schemes. Members perceive that they are getting fewer benefits for their contributions but the alternatives - another medical aid scheme which will have similar issues, paying cash for healthcare, or going to a public hospital - are unpalatable. So many people simply pay the annual increases and complain to their friends about their out of pocket expenses.
The M&G would like to know more about your experience with, and perception of, your medical aid scheme.