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Posts Tagged: super-users

The Koch Principle and the PIN philosophy

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Former New York mayor Ed Koch celebrated his 85th birthday in November 2009. (Photo by Getty Images)

Former New York mayor Ed Koch became famous during his time leading the city for bringing New Yorkers into the governing process by asking, simply: “How am I doing?” Newsrooms can use PIN to do just that: Signal you are willing to listen, to ask about what you’re missing, and to invite your community into your coverage.